Why does Alipay PH ask me to provide personal documents before I can use or transact my account?

In compliance with regulatory requirements(Banko Sentral ng Pilipinas), Alipay PH is obliged to implement measures against fraud, money laundering, and financing of terrorist activities. A main element of these measures is the identification of customers and the background of their transactions. Alipay performs due diligence on users through Know-Your-Customer (KYC) requirements. Visit our anti-money laundering policy page for more information.

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