Step-by-Step guide to upgrading your Alipay PH account

Upgrade your Alipay PH account to Premium for free! Enjoy an increased transaction and a verified status.

Follow the steps below to upgrade.

1. Log in to your Alipay PH account.

2. On the drop-down menu, click Upgrade Now.

3. Complete the form with your identification details that are the same as in your verification documents.

4. Upload 1 proof of identification (POI) and 1 proof of address (POA) to proceed with the verification.


Acceptable Documents

Proof Of Identity

  • Passport, driver's license, SSS ID, UMID, TIN card, Postal ID, PRC ID, voter's ID
  • ***TIN and  driver's license accepted sa Proof of Identity and Address 

Proof Of Address

  • Utility Bill
  • Bank statement



  • Please cover or blur sensitive bank information when scanning or taking photos of documents for uploading.
  • Our data collection process is in compliance with applicable laws and regulations. We ensure the confidentiality and security of your personal information in accordance with Alipay PH's Privacy Policy.
  • Account upgrade will be confirmed by an automated e-mail 1 to 2 business days after the documents have been uploaded.

We're ready to assist if you have concerns or questions about upgrading your Alipay PH account. Please leave us a message with the help widget at the bottom right corner and we will get back to your within 24 hours.


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