We Are Upgrading Alipay PH to Lazada E-Wallet

Thank you for supporting Alipay PH! As part of our efforts to continually improve our customers’ payment experience, we are excited to introduce Lazada E-Wallet, a seamless and convenient way to pay on Lazada Philippines (www.lazada.com.ph). To streamline payment options, Alipay PH has been removed from the Lazada checkout page, effective 24 March 2018. Please be assured that we are here to guide you as we transition from Alipay PH to Lazada E-Wallet.

From November 3, 2017, we will disable all new account registrations for Alipay PH and top-ups for existing customers of Alipay PH.  
 
To learn more about Lazada E-Wallet, please refer to the FAQ below:

  • What is Lazada E-Wallet and what are benefits of using it?

Lazada E-Wallet is a new payment feature on Lazada Philippines that offers a convenient, cost-effective and seamless way to pay for your purchases on Lazada. With Lazada E-Wallet, you also enjoy promotions exclusive to Lazada E-Wallet and receive your refunds more quickly!

  • How do I activate my Lazada E-Wallet?
If you already have a registered Lazada account,
  1. Log in to your Lazada Philippines account
  2. Select “Lazada E-Wallet” under “My Account”
  3. Verify your email address, mobile number and provide basic personal information

If you do not have a registered Lazada account,

  1. Register for a Lazada account
  2. Log in to your Lazada Philippines account
  3. Select “Lazada E-Wallet” under “My Account”
  4. Verify your email address, mobile number and provide basic personal information
 
Please feel free to contact our Customer Support team at help.ph@service.alipay.com if you have questions or if you need further assistance.
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